About Us

はっきり Japanese adverb - "To explain clearly"

As senior cross-functional leaders, James and Robert have first-hand experience solving many of the pervasive problems in product development; endless process debates, large investments in Business Intelligence initiatives that yield few actionable metrics, and an inordinate amount of time spent on providing status reports to stakeholders. Through many iterations across different products, at different companies, they have devised a set of methods and a SaaS platform that solves these problems and enables organizations to be laser focused on the great products and features they want to bring to market. Hakkiri was founded with the mission that process and analytics should accelerate and elevate, not burden and box in.

Robert Orefice, Hakkiri Co-Founder

Robert Orefice


Robert Orefice is a co-founder of Hakkiri, where he currently is using every aspect of his cross-functional skillset. He has previously served in senior leadership roles across Technology, Product and Portfolio/Program Management at Eze Software Group, WebMD and Aetion. In each of these roles he has directed Agile transformations with an emphasis on blending the right mix of tools and processes to drive a great team culture, while also giving the necessary visibility to executive stakeholders.

Previous to his work in the software industry, Robert spent over 12 years as a microprocessor design engineer and methodology lead at Advanced Micro Devices (AMD). The process discipline, iterative engineering workflows, and demanding quality requirements from the semiconductor industry have enabled him to bring a unique perspective into Agile software development.

Robert holds a MS in Computer Engineering from Walden University (NTU) and a BS in Computer Engineering from Rochester Institute of Technology. He has been involved in multiple patents and IEEE publications. His professional certifications include ASQ Certified Six Sigma Black Belt, CSP, PMC-III, PMI-ACP, PMP and SPC4.

James Smith, Hakkiri Co-Founder

James Smith


James Smith is a co-founder of Hakkiri. With over 20 years in technology he has been instrumental in numerous transformative initiatives as an engineer and executive. As the Senior Managing Director of Engineering at Eze Software Group, James brought 3 legacy organizations, spanning 350+ people at 7 sites around the world, together as a unified team. He guided process modernization and technology adoption to enable the business to move into the cloud. These experiences have given him deep insights into organizational change and how the culture of technology teams can impact results.